Ruangan F.A.Q memaparkan beberapa soalan lazim beserta jawapan yang biasa ditanya oleh pelanggan kami terutamanya berkaitan dengan pembelian di laman web JOVILEATHER. Sekiranya jawapan yang anda cari tiada di ruangan ini, sila hubungi kami di SINI.
Returns and exchanges must be made within the guidelines in our RETURN policy.
All returns/exchanges of online orders, whether by mail or in store, must be returned within 30 days from the day the order was shipped.
Once an order is placed at JoviLeather.com, you cannot make changes. Please contact our customer service representatives at +6019 949 1929 or email to email@example.com for assistance.
Customer satisfaction is our goal at JoviLeather.com. Please contact our customer service representatives at +6013 760 7065 or email to firstname.lastname@example.org for assistance.
YES, all items purchased from official JOVI website or authorised seller will be covered within 30 days warranty period. Kindly refer our WARRANTY policy below.
Kindly refer to TRACK MY ITEMS tab in our web page.
Please expect 2-5 working days after to receive items upon payment clearance.
At this moment, we DO NOT support International Shipping. However, you may contact us via email email@example.com to discuss further.
In most cases, we will be using POSLAJU courier integrated with EasyParcel.
YES, we will make things easier for you. Once you complete your transaction, kindly submit the proof of payment and shipping details to firstname.lastname@example.org or +6013 760 7065 (WhatsApp).
YES, credit card is now supported. You can also make purchase using VISA, MasterCard or PayPal.
YES, all the prices shown include shipping cost within Malaysia.
Sekiranya jawapan yang anda cari tiada di ruangan ini, sila hubungi kami di SINI.